Refund Policy

Every AuraClipy plan is digital: after payment we immediately generate an access key and email it to you. Because access is delivered instantly, purchases are generally non-refundable once the key has been activated and used to generate videos.

• You were charged twice, or charged for a plan you did not order.
• Your access key was never delivered and our support team could not deliver it.
• The service is unusable because of a fault on our side that we cannot fix within a reasonable time.
• You request a refund within 7 days of purchase and have not used your key to generate or export videos.

• You have already used your access key to generate or export videos.
• You changed your mind after substantially using the plan's daily limits.
• Your access was suspended for breaching the acceptable-use rules in our Terms & Conditions.
• The plan's access period has already expired.

Email AuraClipy@gmail.com or message us on WhatsApp at +92 337 6076961 with the email address used at checkout, the plan you purchased and the reason for the request. We aim to review every request within 2 business days.

Approved card refunds are issued through our payment provider back to the original payment method. Depending on your bank, the amount usually appears within 5–10 business days.

See our Terms & Conditions and Pricing for plan limits and access durations.