Refund Policy

AuraClipy sells digital subscription access to an online AI script-to-video app. This policy explains when we refund a purchase and how to ask for one.

Last updated: 22 August 2026

1. Digital product

Every AuraClipy plan is digital: your plan is activated automatically on the email you use to purchase the plan on Patreon. Because access is activated instantly, purchases are generally non-refundable once the subscription has been activated and used to generate videos.

2. When we do refund

  • You were charged twice, or charged for a plan you did not order.
  • Your subscription was never activated and our support team could not activate it.
  • The service is unusable because of a fault on our side that we cannot fix within a reasonable time.
  • You request a refund within 7 days of purchase and have not used your subscription to generate or export videos.

3. When we cannot refund

  • You have already used your subscription to generate or export videos.
  • You changed your mind after substantially using the plan's daily limits.
  • Your access was suspended for breaching the acceptable-use rules in our Terms & Conditions.
  • The plan's access period has already expired.

4. How to request a refund

Email AuraClipy@gmail.com or message us on WhatsApp at +92 337 6076961 with the email address used at checkout, the plan you purchased and the reason for the request. We aim to review every request within 2 business days.

5. How refunds are paid

Approved card refunds are issued through our payment provider back to the original payment method. Depending on your bank, the amount usually appears within 5–10 business days.

6. Related pages

See our Terms & Conditions and Pricing for plan limits and access durations.